The Customer Experience Gaps Banks and Credit Unions Can’t Ignore
What the CX20 Report reveals about customer expectations in 2025, and why closing the right gaps matters more than ever.
Automated vs Live Chats: What will the Future of Customer Service Look Like?
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
Automated vs Live Chats: What will the Future of Customer Service Look Like?
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
Voices of Posh: Celia Chen, Ph.D., Staff Software Engineer, Tech Lead
Meet Celia Chen and learn about her time here at Posh!
Voices of Posh: Celia Chen, Ph.D., Staff Software Engineer, Tech Lead
Meet Celia Chen and learn about her time here at Posh!
Posh’s Partnership for Life
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Posh’s Partnership for Life
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Employee Spotlight: Katie Krajovic; Research Scientist II
Employee Spotlight: Katie Krajovic; Research Scientist II
A.I. and ChatGPT
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
A.I. and ChatGPT
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models
Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!
ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models
Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!
How Posh is Empowering Credit Unions to Boost Member Engagement with Conversational AI
Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.
How Posh is Empowering Credit Unions to Boost Member Engagement with Conversational AI
Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.
